Avoid stamps.com.
25th June 2010
Seth Godin gets scammed by the USPS.
I needed to send a package today and figured I’d try them out. Visited the site on my Mac, got all the way through registration, entered my card to pay for stamps and then (and only then) did I find out their software doesn’t work on a Mac. Of course, they knew I was on a Mac but didn’t bother to alert me early on.
Now they have my card, but hey, it’s the USPS, so I trust them. Just for kicks, I call in to ask about the Mac compatibility issue. It turns out that by entering my card to pay for stamps, I’ve agreed to pay them $15.95 a month. Forever. And ever. Or until I notice.
I go online to cancel my account and discover that you can’t cancel your account online. You have to call them. Oh. (The people on the phone are friendly, for what it’s worth…)
(My, what a surprise. Aren’t you surprised? I’m sure surprised.)