Travel Agents Took 10 Years to Collapse. Developers Are 3 Years In.
27th December 2025
Travel agents are the go-to example of an industry killed by the internet. And the numbers are brutal: US agents peaked at around 124,000 in 2000 and collapsed to under 40,000 by 2020 – a 70% drop. Retail locations fell from 34,000 to 13,000[1]. But that collapse took a decade. The ones who survived did it by going upmarket. I keep thinking about this when I look at what’s coming for software engineering – except this time, I don’t think we get ten years.