The Big Mac Comeback: How McDonald’s Is Making Fast Food Great Again
6th July 2017
The company announced plans to roll out automated kiosks and mobile pay options at all of its U.S. locations in late 2016. Roughly 500 restaurants in Florida, New York and California now have the automated ordering stations, and restaurants in Chicago, Boston, San Francisco, Seattle and Washington, D.C., will be outfitted in 2017, according to CNNMoney.
Customers place their order at touch screens and receive a number with a “digital locator,” which then notifies staff to where the customer is sitting. Once the order is ready to serve, an employee delivers the food to the customer’s table.
What a great idea! This entirely eliminates the need for any McDonalds employee to be even minimally competent in speaking or understanding English. Let’s open the borders!