Has Anyone At AT&T Ever Called AT&T Tech Support?
19th August 2008
Apparently not. Think you’ve had a bad tech support experience? Hah. Read this, and weep.
My wife and I had Cingular mobile phone service — the service was fine, but God help you if you had to have a change or make a correction to a bill. We eventually gave up and switched to AT&T (old style), and were happy as clams — until Cingular bought AT&T, whereupon all of the old problems re-arose.
Don’t be fooled by the name — I say it’s Cingular, and I say to hell with it. (And, ironically enough, that’s where you’ll be if you call their tech support. See, it’s all this big circle….)