The Servant Economy
6th March 2019
This micro-generation of Silicon Valley start-ups did two basic things: It put together a labor pool to deliver food or clean toilets or assemble IKEA bookshelves, and it found people who needed those things done. Academics called this a “two-sided market,” but to a user, it meant tapping on a phone and watching the world rearrange itself to satisfy your desires. Convenience drove consumer demand. Economic need and work flexibility drove the labor supply. At least in theory.
And of course, this being The Atlantic, Voice of the Crust, they have to put a Marxian spin on it.
Politically, the world is night and day, though. In that context, these apps take on a strange pall. The haves and the have-nots might be given new names: the demanding and the on-demand. These apps concretize the wild differences that the global economy currently assigns to the value of different kinds of labor. Some people’s time and effort are worth hundreds of times less than other people’s. The widening gap between the new American aristocracy and everyone else is what drives both the supply and demand of Uber-for-X companies.
Workers of the world, arise! You have nothing to lose but your gigs!