Economics of Language and Courtesy
10th September 2010
David Friedman looks at manners.
My objective is to get him to go back to the end of the line, getting me through a little faster, and to do it with a minimum of unpleasantness. By treating his act as a mistake I lower the cost to him of doing what I want, since doing so does not require him to implicitly confess a deliberate violation of local norms. Lowering the cost to him of doing what I want makes him more likely to do it. What my friend regarded as behavior due to courtesy appears to me as a simple application of economics.