Warning on Sony Cameras
1st September 2010
Cringely has had a bad experience.
These are great cameras when they work, but when they don’t work they are simply $7,800 bricks. Sony clearly doesn’t care about its prosumer customers. Interestingly you can get customer support on the weekend for Sony’s cheapest consumer camcorder but not for this baby.
Tell a friend. Tell them that Sony makes fine prosumer camcorders but doesn’t support them worth a damn. Tell them that Sylvia is a liar. Tell them to expect to pay $3000 to rent a $7000 replacement camera if they need a repair.
And tell them to do what I probably should have done in the first place, which was stick with Panasonic. ?
I try not to buy Sony when I can help it. My experiences with them have not been … encouraging.