A Leaked Amazon Memo May Help Explain Why the Tech Giant Is Pushing Out So Many Recruiters
24th November 2022
Last week, Amazon extended buyout offers to hundreds of its recruiters as part of what is expected to be a months-long cycle of layoffs that has left corporate employees across the company angered and on edge. Now, Recode has viewed a confidential internal document that raises the question of whether a new artificial intelligence technology that the company began experimenting with last year will one day replace some of these employees.
According to an October 2021 internal paper labeled as “Amazon confidential,” the tech giant has been working for at least the last year to hand over some of its recruiters’ tasks to an AI technology that aims to predict which job applicants across certain corporate and warehouse jobs will be successful in a given role and fast-track them to an interview — without a human recruiter’s involvement. The technology works in part by finding similarities between the resumes of current, well-performing Amazon employees and those of job applicants applying for similar jobs.
Increasingly, labor costs are coming to be the greatest portion of a business’s expenses, not only monetarily but in terms of exposure to government regulation and labor union agitation. As a result, companies are more and more looking for ways to automate as many jobs as possible.