The Humiliating History of the TSA
31st August 2022
People cry at airports all the time. So when Jai Cooper heard sobbing from the back of the security line, it didn’t really faze her. As an officer of the Transportation Security Administration (TSA), she had gotten used to the strange behavior of passengers. Her job was to check people’s travel documents, not their emotional well-being.
But this particular group of tearful passengers presented her with a problem. One of them was in a wheelchair, bent over with her head between her knees, completely unresponsive. “Is she okay? Can she sit up?” Cooper asked, taking their boarding passes and IDs to check. “I need to see her face to identify her.”
“She can’t, she can’t, she can’t,” said the passenger who was pushing the wheelchair.
Soon, Cooper was joined at her station by a supervisor, followed by an assortment of EMTs and airport police officers. The passenger was dead. She and her family had arrived several hours prior, per the airport’s guidance for international flights, but she died sometime after check-in. Since they had her boarding pass in hand, the distraught family figured that they would still try to get her on the flight. Better that than leave her in a foreign country’s medical system, they figured.