Y’all Still Really Like Eating at Chick-Fil-A, dontcha?
27th June 2019
Around this time last year, the yearly American Customer Satisfaction Index Restaurant Report found Chick-fil-A to be its most highly-approved fast-food restaurant for the third year in a row. The report, based on data accrued from over 23,000 U.S. diners, assesses major chains on criteria from accuracy of food orders to restaurant cleanliness to variety of menu items and more.
Now, Chick-Fil-A can tack on a fourth consecutive winning year, as this year’s just-released ACSI Restaurant Report found the chicken chain at the top of its list once again. While it dropped 1% from 2018, Chick-Fil-A still maintained an overall ACSI score of 86 on a 0-100 scale, placing it five points ahead of next-highest competitor Panera with 81. At 80, there’s a four-way tie between Arby’s, Chipotle, Pizza Hut, and Papa John’s. McDonald’s remains at the bottom of the ranking, with a total score of 69.
The combination of really really good food and being a prominent victim of the Political Correctness crowd would apper to be unbeatable.