Hackers, Farmers, and Doctors Unite! Support for Right to Repair Laws Slowly Grows
20th June 2019
n the US, manufacturers in everything from consumer technology to farming and agriculture have long constructed systems that limit where customers can go for repairs—remember the old “warranty void if broken” stickers found on game consoles or TVs? Today if you have a broken iPhone screen, for instance, Apple runs Genius Bars across the country where users must go for permitted fixes. Other companies parcel work out to a network of authorized vendors. Manufacturers generally argue these constraints are necessary to protect proprietary information that gives their product a leg up in the overall marketplace.
Slowly but surely, though, consumers and third parties outside of vendor-sanctioned circles have been pushing to change this through so-called “right to repair” laws. These pieces of proposed legislation take different forms—19 states introduced some form of right to repair legislation in 2018, up from 12 in 2017—but generally they attempt to require companies, whether they are in the tech sector or not, to make their service manuals, diagnostic tools, and parts available to consumers and repair shops—not just select suppliers.