How Soylent Uses Zapier to Automatically Transcribe Phone Calls and Build a Database of Legal Advice
11th November 2015
“Everyone in the media thinks that Soylent is this product for people that are so busy they don’t have time for food; people who work 80 hours per week because they’re crazy,” Coogan says. “That couldn’t be further from the truth. We drink Soylent because it gives us the time to do other things that we love.”
This is actually very clever. Although this discusses mainly legal advice that was actually paid for, and how to get the best bang for your buck in doing so, it has Implications.
Anyone coming up with (or allegedly coming up with) a new product in the field of nutrition (loosely defined) can count on a lot of advice/criticism, solicited and un-. Assembling all of that in the form of a data reference, if not a database, is knowledge that would otherwise cost big bucks.
I’m waiting for somebody to do this with the ‘feedback’ that most companies get from their customers. (Yeah, they’re supposed to be doing that already, but a cursory look at the headlines reveals that whatever they’re doing now isn’t working very well.)