Post Office Gets Lousy Customer Service Ratings (But Who Still Sends Mail?)
4th February 2015
When my father worked a Post Office job during college, there was a four-person crew in the local black hole of correspondence to which he was assigned in the Bronx. Well, two of them were actually in the office at any given time—the other two were down the street at a bar. They took turns, which is only right. Given that context, reports of increasing customer dissastisfaction and lousy management from the U.S. Postal Service’s Office of the Inspector General don’t seem that bad after all.
Jerry Pournelle often says that the aim of government is to hire and pay government workers. I suppose that if they ever get around to doing some actual work, that’s gravy.