27th April 2012
“The fracture between the common traveller and the people providing the services is broken,” said Hawley, “and I’ve used the term ‘toxic,’ and I think that is dangerous to security when neither side are particularly listening to the other and I think that is what needs to be fixed.”
Of course, the obvious response is: Well, whose fargin fault is it that the TSA is resented? Hmmm?
And don’t get me started on that whole ‘security theater’ thing….