We have seen the future, and it sucks.

Doctor Robot

9th October 2017

ZMan talks about the future.

The robot came to mind when booking my last physical. I’ve been saying for years that a good chunk of health care could be automated today. Yet, the only growing segment of the labor market, outside of government, is health care. At my doctor’s office, I interact with probably a dozen people during a physical. I know what two of them do and one of them could be replaced by a kiosk. The rest are just women in purple scrubs milling around doing nothing I can identify as medical work or even clerical work.

What’s always been puzzling to me is that I never actually see a doctor. In fact, I have yet to meet my doctor in person. We have communicated by e-mail once or twice. Instead, I deal with a nurse practitioner. Once a year, she asks me the same questions and then types my answers into a laptop. She then gives me a physical examination, sticks her finger in my arse and that’s the end of it. If I was allowed to answer the questions in advance, the whole thing could be done as a drive-thru service.

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